Payment & Refund Policy
Try first, pay after the work is done, and get a complete refund if you are not satisfied.
Pay Only When You’re Satisfied
This policy applies to every service offered by Microlayer IT Firm and our UK company, Auvixa Digital Solutions. It explains our free trial, when payment is taken and how refunds work.
How it works
From first trial to final payment, you stay in control at every step.
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Start your free trial
Begin with a free trial of 3 to 7 days. You can use and test the service before making any commitment.
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Review the completed work
Once the work or service is completed, you review it and confirm it meets your needs.
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Make your payment
Payment is received only after the work is completed, never before.
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Not satisfied? Ask for a refund
If you do not like the service, you can request a complete refund within 7 to 14 days.
Services covered by this policy
The free trial, payment terms and refund guarantee apply equally to all of the following.
Software Development
Custom software built for your business.
POS Software
Point of sale systems for retail and service businesses.
ERP Software
Enterprise resource planning for your operations.
CRM Software
Customer relationship management tools.
Free trial
- The trial lasts between 3 and 7 days.
- It is completely free. No payment is needed to start.
- It lets you see how the service works for your business before you decide.
Payment terms
- Payment for any service is received after the work is completed.
- We do not ask for payment in advance to begin work.
- Payment details are agreed with you before the project begins, so there are no surprises.
Refund policy
If you do not like any of our services, for any reason, you can receive a complete refund within 7 to 14 days.
- The refund guarantee applies to all services: software development, POS, ERP and CRM.
- It is a complete refund, not a partial one.
- Your request must be made within the 7 to 14 day refund window.
How to request a refund
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Contact us
Email info@microlayeritfirm.com or call +92-312-4243280 within the refund window.
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Share your details
Tell us your name, the service you purchased and, if you wish, the reason you are not satisfied.
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Receive your refund
Our team confirms your request and processes your complete refund.
Who you are dealing with
Microlayer IT Firm
An IT company registered with the Government of Pakistan, delivering software development, POS, ERP and CRM solutions.
Auvixa Digital Solutions
Our company registered in the United Kingdom. This same payment and refund policy applies to its services.
Questions about payments or refunds?
Our team is happy to explain any part of this policy before you start your free trial.
We may update this policy from time to time. The latest version is always published on this page.
