Payment & Refund Policy

Try first, pay after the work is done, and get a complete refund if you are not satisfied.

OUR PROMISE

Pay Only When You’re Satisfied

This policy applies to every service offered by Microlayer IT Firm and our UK company, Auvixa Digital Solutions. It explains our free trial, when payment is taken and how refunds work.

3–7 DaysFree trial on our services, with no payment needed to start.
Pay AfterPayment is received only after the work is completed.
7–14 DaysComplete refund if you do not like the service.

How it works

From first trial to final payment, you stay in control at every step.

  1. Start your free trial

    Begin with a free trial of 3 to 7 days. You can use and test the service before making any commitment.

  2. Review the completed work

    Once the work or service is completed, you review it and confirm it meets your needs.

  3. Make your payment

    Payment is received only after the work is completed, never before.

  4. Not satisfied? Ask for a refund

    If you do not like the service, you can request a complete refund within 7 to 14 days.

Services covered by this policy

The free trial, payment terms and refund guarantee apply equally to all of the following.

Software Development

Custom software built for your business.

POS Software

Point of sale systems for retail and service businesses.

ERP Software

Enterprise resource planning for your operations.

CRM Software

Customer relationship management tools.

Any service, one rule. The refund guarantee is not limited to a single product. It covers whichever service you choose.

Free trial

  • The trial lasts between 3 and 7 days.
  • It is completely free. No payment is needed to start.
  • It lets you see how the service works for your business before you decide.

Payment terms

  • Payment for any service is received after the work is completed.
  • We do not ask for payment in advance to begin work.
  • Payment details are agreed with you before the project begins, so there are no surprises.

Refund policy

If you do not like any of our services, for any reason, you can receive a complete refund within 7 to 14 days.

  • The refund guarantee applies to all services: software development, POS, ERP and CRM.
  • It is a complete refund, not a partial one.
  • Your request must be made within the 7 to 14 day refund window.

How to request a refund

  1. Contact us

    Email info@microlayeritfirm.com or call +92-312-4243280 within the refund window.

  2. Share your details

    Tell us your name, the service you purchased and, if you wish, the reason you are not satisfied.

  3. Receive your refund

    Our team confirms your request and processes your complete refund.

Please note: refund requests made after the 7 to 14 day window are not covered by this guarantee.

Who you are dealing with

Pakistan

Microlayer IT Firm

An IT company registered with the Government of Pakistan, delivering software development, POS, ERP and CRM solutions.

United Kingdom

Auvixa Digital Solutions

Our company registered in the United Kingdom. This same payment and refund policy applies to its services.

Questions about payments or refunds?

Our team is happy to explain any part of this policy before you start your free trial.

Sheikhupura, Punjab, Pakistan

We may update this policy from time to time. The latest version is always published on this page.